To Cancel an Order Online:
After your order is placed you will receive an order confirmation email document from the Wireless Carrier you selected. Make sure that the email address you provided when you ordered your service is accurate and current.
Follow the instructions provided by your Wireless Carrier. The return instructions may vary by Wireless Carrier so make sure to follow the instructions exactly as they are stipulated by your Carrier.
If your new mobile device has already been shipped to you, product return instructions will be included in the original shipping package that was sent to you by your Carrier.
Any and all credits and/or reimbursement that you will receive will be provided directly by your Wireless Carrier.
Canceling Cell Phones with Service Plans
If you cancel your order for a cell phone with a service plan, be sure to tell your Carrier that you want to cancel service.
If you paid a deposit for service and have questions about your deposit, please contact the wireless carrier directly.